For an average home care
agency, manual visit verification can cost $80K–$180K+ per year, as
staff spend
valuable time resolving EVV exceptions, correcting visit issues, and chasing missing
information that delays billing and creates revenue leakage.
Have AI follow up on aspects of a visit that were not completed. For example, if a caregiver forgets to enter POC duties, the AI can automatically call them and ask whether specific duties (X, Y, etc.) were performed, then update your EMR system accordingly.
Missing POC documentation means missing revenue. If a duty was performed but never recorded, you cannot bill for it. AI follows up automatically when entries are incomplete and gets them documented before the gap becomes a problem. Estimated recovery: $8,000 to $25,000/year in billable duties that would have gone undocumented.
Your coordinators should not be chasing paperwork. Calling caregivers after every incomplete visit eats hours your team does not have. AI makes those calls automatically, asks the right questions, and updates the EMR without anyone touching it. Estimated savings: $10,000 to $20,000/year in coordinator follow-up time.
Incomplete documentation is a compliance liability. Auditors do not accept "we think it was done." Catching gaps in real time instead of at audit time is the difference between a correction and a penalty. Estimated savings: $5,000 to $30,000/year in audit risk and recoupment exposure.
Conservative estimate: $20,000 to $60,000 per year in recovered billing, coordinator time, and compliance risk eliminated.
Actual savings vary by visit volume and documentation rates. These figures are estimates based on common industry benchmarks and are intended for illustrative purposes only.
Imperial Technology Partners helps businesses improve operations, automate workflows, and build AI-powered systems for measurable growth.