Caregivers often forget to clock
in or out, creating extra work and taking valuable time away from your coordinators. AI
automatically sends reminders and follow-ups, reducing manual effort, improving
compliance, and keeping payroll and billing on track.
The Clock Reminders system is an automated caregiver notification solution designed to help home care agencies reduce missed clock-ins and clock-outs, improve EVV compliance, and decrease manual follow-up efforts through configurable SMS reminder notifications.
The system automatically sends text message reminders to caregivers before and/or after scheduled visits based on agency-defined rules and schedules.
The platform provides administrators with complete visibility into reminder activity through centralized logs, and opt-out management, allowing agencies to monitor caregiver compliance and communication activity in real time.
Staff time chasing EVV exceptions — 20 exceptions/day × 10 min × $25/hr = $25,000/year.
Billing delays — a 5-day delay on $100,000/month in billing costs $950–$1,200/month in lost float.
EVV compliance is not optional. The 21st Century Cures Act mandates EVV for all Medicaid personal care and home health services. Non-compliance triggers FMAP reductions hitting your reimbursement rate directly — 0.75% in 2026, 1% in 2027. An agency billing $500,000/month loses $60,000/year from that reduction alone. Managed care contracts are already tying renewals to EVV thresholds. It is a contract requirement.
Staff burnout — automating exception chasing gives your team time back for work that actually moves the agency forward.
Conservative estimate: $30,000–$60,000/year in staff time, cleaner claims, and reduced EVV penalties.
Actual savings vary by agency size, staff count, call volume, and operational complexity. These figures are estimates based on common industry benchmarks and are intended for illustrative purposes only.
Imperial Technology Partners helps businesses improve operations, automate workflows, and build AI-powered systems for measurable growth.